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Global Business School and Research Centre
Tathawade, Pune 411033.
Accredited (3rd Cycle) by NAAC with a CGPA of 3.64 on four point scale at ‘A++’ Grade

Brand Stories That Stick: The Power of Storytelling in Customer Engagement

Brand Stories That Stick: The Power of Storytelling in Customer Engagement

Brand Stories That Stick: The Power of Storytelling in Customer Engagement

Discover how authentic storytelling drives brand loyalty, engagement, and purpose-led marketing in today’s digital landscape.

DPU GBSRC
June, 21 2025
294

In the changing world of marketing, storytelling has become a driving force for brands that want to connect with customers in meaningful ways. Stories do more than just sell products to consumers. They engage emotions, cultivate trust and help build brand relationships.

We will be exploring brand storytelling in greater detail. We will also look at how organizations like GBSRC, which is one of the top MBA Colleges in Maharashtra, are regarding training future marketers to create stories.

The Essence of Authentic Storytelling

In a world where consumers are inundated with messages, originality is a strong differentiator. Brands and organizations that provide a real story, rich in experience and values, are increasingly preferred over those that only provide a sales pitch. In stories with genuine authenticity, consumers trust them and are more likely to relate to them, which in turn leads to brand engagement and loyalty.

GBSRC is aware of the modern trend towards authenticity in storytelling. They have a rich curriculum that focuses on the importance of storytelling. It makes it rich with characters, stories and most importantly genuine and authentic stories with their potential customers. The brand's history, values and the mission aim to personalize their stories.

Embracing Technological Innovations in Storytelling

The digital world has opened up so many options for brands in terms of storytelling. You can tell your brand story through short-form videos, which is one of the quickest and most effective ways to capture attention and deliver a branded message. Social media helps brands tell their stories creatively, interestingly and engagingly.

Further, immersive brand stories can be created using Augmented Reality (AR) and Virtual Reality (VR). Some brands also integrate AR into the online shopping experience, allowing customers to visualize products in their own spaces. VR allows consumers the opportunity to interact with brands and products in all new dimensions, creating an experience that leaves a lasting impression.

At GBSRC students learn about emerging technologies that are being integrated into the marketing field and learn how they help create immersive brand stories.

The Power of Purpose-Driven Narratives

Consumers today don't just buy products; they are purchasing into the values and mission of the brands they partner with. Purpose-driven storytelling, when companies tell stories aligned with a social cause, has been effective in fostering a deeper level of connection to consumers. There are brands that tell a story around their commitment to environmental sustainability, rather than just corporate responsibility. Their story also resonates deeply with consumers who are eco-conscious.

Global Business School & Research Centre has created this ethos in their students and has emphasized connecting brand stories with genuine causes. Marketing students can create connections for future brands when they study and incorporate purpose into their stories. Future story tellers will craft powerful stories to market products while creating positive change in society.

Fostering Collaborative Storytelling

The emergence of user-generated content (UGC) has shifted consumers from being passive consumers of a brand's story to being active contributors of that story. Brands that embrace UGC and then push for participation will ultimately build community around stories the audience shares. Campaigns that invite consumers to share their experiences and opinions regarding a brand can create some of the richest, most diverse stories.

To address this gap in marketing relationships, GBSRC places an emphasis on community engagement and co-creation elements within storytelling. Responsible for teaching students to plan campaigns but also see the importance of allowing consumers to be storytellers with their own shareable narratives of the brand to help share the brand's narrative, deeper connection, identity and brand ownership.

Final Words

In conclusion, marketing will continue to evolve, while storytelling as a form of power remains unchanged. Authentic, purpose-driven, technologically-enabled and collaborative are the key storytelling constructs, shaping the future of brand connection. Institutions like GBSRC are leading the charge in ensuring the younger generations of marketers are effectively using these storytelling tools to create a brand connection that not only reaches the audience but deeply resonates with them.

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Team GBSRC

Global Business School & Research Centre (GBSRC), established in 2006 at Tathawade, Pune, is the flagship institute of Dr. D. Y. Patil Vidyapeeth, Pune. Renowned for its management education, GBSRC offers AICTE-approved MBA, BBA, and Ph.D. programs, grooming students into intelligent leaders who benefit business and society.